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Drive-offs decrease at prepay gas pumps
5/16/2008 12:13 AM  comments on this story E-mail this story to a friend

By KAREN DAILY
Staff writer
Skyrocketing crude oil prices have undoubtedly affected the price of gas and groceries, but they have also changed the way most convenience store owners are doing business.
Gas stations that at one-time allowed customers to pay after pumping a tank of gas have gone the way of the full-service station - they may still be out there, but they are few and far between.
Kent's Korner convenience stores owner Chad Ingram held out as long as he could before he began requiring customers pay before they pump, but a spike in gas thefts a few months ago forced his hand.
"We went from losing a couple thousand dollars a month to $10,000 to $12,000," Ingram said. "We didn't want to have to go to prepay because it's an inconvenience and we are a convenience store, but we had to," he said.
With an estimated 16 stores in the CSRA, the bills started adding up, and Ingram knew why.
"We knew we were the only ones not having them prepay," he added.
The change has, however, added a few new kinks.
"Inside sales are down and credit card fees are up," he said.
For every credit card transaction, the businesses pay a percentage to the credit card companies. More people are paying with a credit cards at the pump, which also means fewer customers are stopping in for a soda or cup of coffee.
The silver lining, however, is that gas drive-offs are down.
Aiken Public Safety Lt. David Turno said the decrease is significant.
In 2006, Aiken Public Safety responded to 365 gas drive-offs. The following year there were 252 reported in the City of Aiken.
So far this year there have been 16.
Aiken Public Safety, years ago, had begun monitoring cities like Mt. Pleasant, where there are ordinances in place requiring prepayment, but at that time the idea was met with some resistance because of the type of problems Ingram has had.
Turno said they were trying to figure out a way to curb the number of time consuming gas drive-offs without hurting businesses.
"Rarely could we locate them and make an arrest," Turno said. "The clerks were busy and not always able to get good tag or car description."
Contact Karen Daily at kdaily@aikenstandard.com




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