LETTER: A very satisfied customer
A very satisfied customer
Do you ever find yourself asking the question, “Whatever happened to someone who appreciated my business? When there really was service after the sale and they genuinely cared about customer satisfaction?”
Believe it or not, these kinds of businesses still exist. Derrick Equipment is a perfect example of that. Whether you are dealing with Bryan or Dean in your purchase, or coming in to get oil and a filter from Russell, you get a fair, honest price and they appreciate your business. When you call Derrick Equipment you are not greeted by a computer with a host of options – you get a friendly hello from Donna and how can we help you. I just cannot say enough about what a fine Christian company that Derrick Equipment is. I purchased two riding mowers from them and have had nothing but 100 percent positive interaction with them. I guess I still appreciate someone giving me a “thank you” when I give them my money.